Responsibilities:
- Perform business analysis and documentation of the current and future state of Client Reports and Advices (client communication letters, notices, and confirms)
- Provide regular status updates for all project participants and create presentations for steering committee updates
- Work with various Legal & Compliance teams to obtain sign-off on all regulatory business requirements
- Serve as primary liaison between the key business stakeholder and technology, including recommending business priorities by advising stakeholders on options, risks, costs, prioritizations, and delivery timelines
- Recommend business priorities by advising stakeholders on options, risks, costs, prioritizations, and delivery timelines
- Create and facilitate training sessions, webcast demos and write User Acceptance Test scripts and business scenarios against specified requirements
- Create, manage and maintain project plans and act as the project manager for all follow ups across various departments
- Work on multiple projects in parallel focusing on continued delivery of regulatory client deliverables, such as legal statements/performance reporting/advices/letters/notices
- Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:
- Previous relevant experience preferred
- Proficient in Microsoft Office
- General knowledge of client reporting across the industry and our competitors
- Working knowledge of SQL environments and database queries
- Proven organization and time management skills
- Demonstrated problem-solving and decision-making skills
- Consistently demonstrates clear and concise written and verbal communication skills
Education:
- Bachelor’s degree/University degree or equivalent experience
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
Las actividades comienzan por la recepción de la información del cliente, con las evidencias necesarias para saber si debemos corregir los datos ficales y contenido de las Facturas del cliente. Con el apoyo de herramientas Paquetería Office, realizamos un enlace de comunicación con las áreas necesarias para cumplir el objetivo y determinar si la corrección de este procede.
Responsabilidades.
Uso de plataformas control Interno.
Ejecución de instrucciones generales, así como el correcto cumplimiento.
Análisis de la información conforme a las disposiciones fiscales vigentes.
Título universitario/de licenciatura o experiencia equivalente.
Carrera económica, administrativas o a fin.
• Preferencia de experiencia previa Facturación 4.0 (Anexo 20. Guía llenado del CFDI 4.0)
• Dominio de Microsoft Office.
• Conocimiento general de informes del cliente en la industria y nuestros competidores.
• Habilidades comprobadas de organización y gestión del tiempo.
• Habilidades comprobadas de toma de decisiones y resolución de problemas.
• Demuestra de manera constante habilidades de comunicación escrita y verbal clara y concisa.
Operations Support
Time Type:
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