Responsibilities:
- Follow established procedures to complete complex assignments and resolve problems that require in-depth investigation or research
- Provide team assistance, including serving as subject matter expert, leading special projects, training new hires within work unit, providing daily guidance to lower level employees, and allocation of work, as needed
- Conduct basic analysis and research as well as workflow management
- Support an expansive array of products and services
- Communicate pertinent information to senior managers and support activities that help mitigate organizational loss or impact, as needed
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:
- 1-3 years of relevant experience
- Experience working in a business office or operational environment
- Proficient computer and math skills with a focus on complex databases and spreadsheets
- Demonstrates technical and administrative expertise
- Consistently demonstrates attention to detail
- Demonstrated knowledge of activities, policies, and procedures of a basic work area
Education:
- High School diploma or equivalent
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
PARA LA POSICIÓN REQUERIMOS:
- Habilidad de análisis de información
- Atento al detalle
- Autodirigido (Iniciativa)
- Buen administrador de su tiempo
- Conocimiento intermedio en Office
- EXCEL intermedio
- Conocimientos en análisis de datos
- Hábil en captura de datos
- Manejo de documentos e información en físico y digital
- Buena comunicación oral / escrita
- Experiencia deseable: Bancaria / Operaciones / auditoria / informática
- Experiencia en aclaraciones.
EL OBJETIVO DE LA POSICIÓN ES:
- Identificar, analizar y resolver problemas clave del área.
- Validar información general, monetaria, de estructura y XML de estados de cuenta
- Análisis de información sensitiva en digital contra estados de cuenta emitidos del banco apoyándose en herramientas internas para la validación de los estados de cuenta lo cual reduce impactos al cliente y entidades regulatorias.
- Captura de datos, análisis y validación de información correcta, revisión de cifras y procesos en ejecución de tiempos establecidos antes de liberación de los estados de cuenta.
EL HORARIO DE LA POSICIÓN ES:
- De DOMINGO A JUEVES
- De MARTES A SÁBADO
- DE 10 am A 6 pm
- DE 3 pm A 10 pm
- Disponibilidad de laborar días festivos y/o descansos de manera ocasional con PHE
- Se requiere disponibilidad de horario para rolar turnos matutino y vespertino,
Operations Support
Time Type:
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