EY New-EM- Senior - EY Global Delivery Service 

Argentina, Autonomous City of Buenos Aires, Buenos Aires 

391467163

EY- Assurance – Senior Associate– Experience Management

As part of our EY-Assurance Team, you will be working to ensure effective resource scheduling onscheduling tools, considering resource management guidelines, processes and protocols.

and deliver highest quality scheduling support while meeting deployment timelines.

Your key responsibilities

• Work as subject matter expert on resource management concepts and scheduling tools

for the assigned SET(s)/industry/sector teams

• Work with GDS Service Delivery teams to create optimized resource portfolios/resource

allocation plan on classified accounts/clients.

• Proactively identify staffing challenges and provide customized scheduling solutions.
• Ensure staffing guidelines are consistently followed within the resource management and

Service Delivery teams.

• Ensure resource schedules are timely and accurately updated on the scheduling tools.
• Optimize resource utilization through effective scheduling strategies.
• Supervise and review the execution of resource management and deployment procedures

carried out by EY GDS Associates/advanced associates.

• Training and development of EM associates.
• Identifying and prioritizing opportunities for process improvement/re-engineering.
• Develop a strong business continuity framework for self and team.
• Develop strong working relationships with GDS Service Delivery Managers/Seniors as well

Skills and attributes for success

• Workforce/Resource Management professional with expertise in scheduling, staffing and

resource planning concepts.

• Quick decision-making ability to accommodate real time staffing changes/requests.
• Strong execution skills with focus on meeting timelines and delivering highest quality

service.

• Excellent verbal and written communication skills.
• Strong working knowledge of MS Excel, Word and PowerPoint.
• Excellent teaming and interpersonal skills.
• Strong time management and analytical skills.
• Stakeholder/client management experience.
• At least 1 year of experience in supervising a team will be preferred.
• Positive attitude and ability to excel under tight timelines.
• Ability to identify staffing challenges and provide proactive solutions.

To qualify for the role, you must have

• Graduates with 3-6 years of post-qualification experience, preferably on resource

management, scheduling and staffing concepts.

• Exposure of short term and long-term resource planning would be an added advantage.

Ideally, you’ll also have

• Proficiency in using MS – Office
• Interest in business and commerciality.
  

What we look for

• A Team of people with commercial acumen, technical experience and enthusiasm to learn

new things in this fast-moving environment

• An opportunity to be part of a market-leading, multi-disciplinary team in the only

integrated global assurance business worldwide.

• Opportunity to work with EY GDS Assurance practices globally with leading businesses

across a range of industries

What we Offer

exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes

• Success as defined by you: We’ll provide the tools and flexibility, so you can make a

• Transformative leadership:We’ll give you the insights, coaching and confidence to be the

• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use

your voice to help others find theirs.

society and build trust in the capital markets.