EY- Assurance – Senior Associate– Experience Management
As part of our EY-Assurance Team, you will be working to ensure effective resource scheduling onscheduling tools, considering resource management guidelines, processes and protocols.
and deliver highest quality scheduling support while meeting deployment timelines.
Your key responsibilities
- Work as subject matter expert on resource management concepts and scheduling tools
for the assigned SET(s)/industry/sector teams
- Work with GDS Service Delivery teams to create optimized resource portfolios/resource
allocation plan on classified accounts/clients.
- Proactively identify staffing challenges and provide customized scheduling solutions.
- Ensure staffing guidelines are consistently followed within the resource management and
Service Delivery teams.
- Ensure resource schedules are timely and accurately updated on the scheduling tools.
- Optimize resource utilization through effective scheduling strategies.
- Supervise and review the execution of resource management and deployment procedures
carried out by EY GDS Associates/advanced associates.
- Training and development of EM associates.
- Identifying and prioritizing opportunities for process improvement/re-engineering.
- Develop a strong business continuity framework for self and team.
- Develop strong working relationships with GDS Service Delivery Managers/Seniors as well
Skills and attributes for success
- Workforce/Resource Management professional with expertise in scheduling, staffing and
resource planning concepts.
- Quick decision-making ability to accommodate real time staffing changes/requests.
- Strong execution skills with focus on meeting timelines and delivering highest quality
service.
- Excellent verbal and written communication skills.
- Strong working knowledge of MS Excel, Word and PowerPoint.
- Excellent teaming and interpersonal skills.
- Strong time management and analytical skills.
- Stakeholder/client management experience.
- At least 1 year of experience in supervising a team will be preferred.
- Positive attitude and ability to excel under tight timelines.
- Ability to identify staffing challenges and provide proactive solutions.
To qualify for the role, you must have
- Graduates with 3-6 years of post-qualification experience, preferably on resource
management, scheduling and staffing concepts.
- Exposure of short term and long-term resource planning would be an added advantage.
Ideally, you’ll also have
- Proficiency in using MS – Office
- Interest in business and commerciality.
What we look for
- A Team of people with commercial acumen, technical experience and enthusiasm to learn
new things in this fast-moving environment
- An opportunity to be part of a market-leading, multi-disciplinary team in the only
integrated global assurance business worldwide.
- Opportunity to work with EY GDS Assurance practices globally with leading businesses
across a range of industries
What we Offer
exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.
- Continuous learning: You’ll develop the mindset and skills to navigate whatever comes
- Success as defined by you: We’ll provide the tools and flexibility, so you can make a
- Transformative leadership:We’ll give you the insights, coaching and confidence to be the
- Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use
your voice to help others find theirs.
society and build trust in the capital markets.