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Siemens CUSTOMER SERVICE ADMINISTRATIVE Spain, Community of Madrid 389720183
20.03.2025
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Main tasks:
• Support the business management tool (SAP) in data entry for processing repairs.
• Specific functions:
• Processing customer repair requests.
• Generating national and international repair records (SAP).
• Requesting purchase orders.
• Control and follow-up of customer repairs.
• Ensuring the consistency of entered data.
• Coordination of work with the factory, warehouse, and purchasing department.
• Customer service.
Requirements for this position:
• Intermediate education in administration (at least).
• Minimum 1 year of experience in similar functions.
• Previous experience in handling the ERP used (SAP).
• Previous experience in customer service.
• Experience in logistics.
• User-level management of business intelligence tools (QLIK/PowerBI).
• Handling of technical documentation.
• Financial knowledge.
• Commercial vision.
• English: conversational level to deal with foreign customers.
We would also like you to have:
• Experience in the railway sector.
• Export/Customs management.
• Attitude oriented towards process digitalization.
• Proactive attitude.
• Sociable person.
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