JPMorgan Senior Product Associate 

United States, New Jersey, Jersey City 

385908377

Job responsibilities

• Develop and maintain technical documentation, including system specifications, user guides, and process documentation, to ensure clear communication and knowledge sharing across teams.
• Participate in Agile development practices, including sprint planning, daily stand-ups, and retrospectives. Collaborate with the development team to ensure timely delivery of features and enhancements.
• Continuously seek opportunities to improve business processes, systems, and tools. Propose and implement enhancements to drive efficiency and effectiveness.
• Work with end-users to validate and verify that the documented requirements meet their needs and expectations. Conduct user acceptance testing (UAT) to ensure solutions are fit for purpose.
• Identify potential risks and issues related to business processes and technology implementations. Develop mitigation strategies to minimize impact on project timelines and outcomes.
• Support change management activities by helping to develop communication plans, training materials, and transition strategies to ensure smooth adoption of new systems and processes.

Required qualifications, capabilities, and skills

• Strong verbal and written communication skills to effectively convey technical information to non-technical stakeholders and document requirements clearly.
• Meticulous attention to detail to ensure accuracy in data analysis, documentation, and requirement gathering.
• Ability to identify problems, think critically, and develop practical solutions. This includes troubleshooting technical issues and proposing process improvements.
• Ability to analyze data, identify trends, and draw meaningful insights to support business decisions. Proficiency in using analytical tools and techniques is essential.
• Ability to work collaboratively with cross-functional teams, build relationships with stakeholders, and facilitate discussions to gather requirements and resolve issues.
• Basic understanding of project management principles, including task prioritization, time management, and the ability to work on multiple projects simultaneously.
• A strong focus on understanding and meeting the needs of internal and external customers, ensuring that solutions are user-friendly and add value to the business.

Preferred qualifications, capabilities, and skills

• Experience utilizing verbal and written communication skills
• Experience with analytical tools
• Experience working with Agile methodologies like Kanban & Scrum