EY Digital Factory - Head Product Financial Services 

Luxembourg 

381985368

This role requires strong leadership, cross-functional collaboration, and a relentless focus on customer value, innovation, and operational excellence.

Product Strategy & Vision

• Define and own the product vision, roadmap, and KPIs for digital initiatives within the financial services domain.
• Translate business objectives and user needs into scalable, secure, and compliant digital products.
• Collaborate with the Technology Solution Lead to ensure architectural feasibility, technical alignment, and long-term sustainability of our products.

End-to-End Product Ownership

• Lead the full product lifecycle: discovery, design, development, launch, and continuous improvement.
• Prioritize initiatives matching business vision using data-driven insights, stakeholder input, and regulatory requirements.
• Ensure product delivery meets quality, performance, and compliance standards (e.g., CSSF, GDPR, ISO 27001, etc.).

Stakeholder Engagement & Governance

• Act as the voice of the customer and business across cross-functional teams (Engineering, Data, Compliance, Operations).
• Facilitate product governance through structured rituals (e.g., Product Committees, OKR reviews, Agile ceremonies).
• Align product decisions with enterprise architecture, risk, and financial governance frameworks.

Financial Services Expertise

• Leverage deep domain knowledge in financial services to shape product strategy, user journeys, and regulatory alignment.
• Understand financial services, i.e. core banking, investment, or insurance processes and translate them into digital workflows and experiences.
• Ensure product compliance with financial regulations and internal risk frameworks.

Agile Product Delivery

• Champion Agile methodologies (Scrum, SAFe, Lean Portfolio Management) to accelerate delivery and adaptability.
• Collaborate with Engineering Leads and DevOps to ensure CI/CD readiness, test automation, and release governance.
• Drive continuous feedback loops with users, stakeholders, and delivery teams to iterate and improve.

Data, AI & Automation Integration

• Partner with Data Architects and AI teams to embed analytics, automation, and AI/ML capabilities into products.
• Define product-level data strategies, ensuring traceability, explainability, and ethical AI adoption.
• Enable data-driven decision-making through embedded dashboards, insights, and user feedback loops.

Leadership & Team Development

• Lead and mentor a team of Product Owners, Business Analysts, and UX Designers.
• Foster a culture of innovation, accountability, and continuous learning.
• Promote cross-functional collaboration across onshore, near-shore, and offshore teams.

Required Skills & Qualifications

• 10+ years of experience in platform and product management, with at least 5 years in financial services or fintech.
• Proven track record of launching and scaling digital products in regulated environments.
• Strong understanding of Agile delivery, product governance, and customer-centric design.
• Experience working with cross-functional teams including engineering, data, compliance, and operations.
• Familiarity with cloud platforms (Azure preferred), DevOps practices, and modern architecture patterns.
• Excellent communication, stakeholder management, and decision-making skills.
• Bachelor’s or Master’s degree in Business, Computer Science, Engineering, or related field.
• Certifications in Product Management (e.g., SAFe POPM, CSPO, Pragmatic Institute) are a plus.

Building a better working world

Our offer of employment is contingent upon the successful completion of a background check and pre-screening requirements. The candidate acknowledges that all information provided must be accurate.