IBM Business Ops professional 

India, Karnataka, Bengaluru 

376689678

• Support all activities pertaining to Facilities management including resolution of any operational issues
• External & Internal events – Co-ordination and supporting of events like Employee All Hands, Executive Briefings and Employee events in Pune location and across all Infrastructure sites
• Coordination with the IBM GRE (Real Estate) team for closure of facility related issues, refurbishment of existing floors and any site improvements undertaken.
• Supporitng of WW executives visit – Transportation, Accommodation, Security, Access and F&B.
• Periodic connects with Country Support Teams – GRE, Procurement, Devices, Security, STPI/SEZ, Business Compliance etc for supporting BAU ops matters.
• Facility walk thru with Program leaders, Tower Op’s focal & GRE teams, recording, tracking & closure of all snags recorded during walk thru
• Coordination of server lab planned and unplanned outage support during annual PPM with GRE, Lab admins & project teams.
• Support forward & reverse testing of assets duirng business control driven excercise & PIT audits.

Required Technical and Professional Expertise

• 4+ years of Industry experience in MNC.
• Previous experience as a Business Operations Professional or in a similar role preferable
• Good knowledge of Operations Management
• Excellent communication, collaboration and interpersonal skills
• Vendor Management and Budgeting.
• Client Focus & Problem Solving abilities

Preferred Technical and Professional Expertise

• As recorded above.