The point where experts and best companies meet
Capital One Principal Process Coordinator - Bank Access HYBRID United States, Virginia, Richmond 372962661
Share
What would make you successful?
You enjoy working in a role that is fast-paced and tactical in nature
You have excellent customer service/relationship management skills
You enjoy working as both an individual and team contributor
You have excellent time management skills
You have great communication skills (written & verbal)
You are digitally curious, with a drive to learn more about technology
Job Responsibilities
Monitor queues and respond to requests to add/modify/remove System Access, in accordance with established procedures, and within defined Service Level Agreements
Monitor various intake channels (All Access, JIRA, Shared Mailboxes, etc.) and respond to inquiries within defined Service Level Agreements
Interact frequently with key stakeholders
Maintain a strong focus and perspective on risk to ensure Enterprise Payments and Capital One applications/systems are well-managed
Foster a culture of openness, collaboration and continuous improvement
Basic Qualifications
High School Diploma, GED or Equivalent Certification
At least 2 years of experience in Operations or process management
Preferred Qualifications
Bachelor's Degree or Military experience
2+ years of Enterprise Payments Operations experience
2+ years of experience in Access Management
2+ years of experience in Risk Management
. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
These jobs might be a good fit
