Expoint - all jobs in one place

Finding the best job has never been easier

Limitless High-tech career opportunities - Expoint

JPMorgan Outsourcing Governance Specialist - Associate genders 
Germany, Hesse, Frankfurt 
369445422

06.07.2024

Job responsibilities

  • Organize and presenting material in the JPMSE OF
  • Analyze, consolidate and support production of reports on trends/metrics/data suitable for consumption at varying seniority levels
  • Support the preparation of the JPMSE OF documentation materials
  • Provide guidance as a Subject Matter Expert on all outsourcing-related queries
  • Assist with the management of outsourced services, including performance monitoring, risk assessment, and issue management
  • Contribute actively to Continuous Improvement projects with a focus on operational readiness and efficiency improvements
  • Produce regular reports on outsourcing-related metrics and provide insights and recommendations to management
  • Build positive relationships through on-time delivery of commitments and ensure effective communication with stakeholders
  • Support audit RFI (request for information) and sample testing
  • Manage the shared mailbox in timely manner to provide stakeholders with added value response to their queries
  • Prepare and delivering outsourcing trainings as per assigned focus topics

Required qualifications, capabilities, and skills

  • Strong desire for learning, personal growth and undertaking responsibility
  • Proactive approach to problem solving, taking end-to-end ownership of issues and having the determination to follow things through
  • Tech savvy and proficient in MS Excel with advanced knowledge of MS PowerPoint
  • Aptitude to work effectively as part of a team in a fast-paced, deadline-driven environment with competing priorities
  • Agile approach to identifying solutions and proposing improvements
  • Ability to gain commitment among stakeholders and drive initiatives to completion effectively and independently
  • Capability to both provide and receive constructive peer feedback
  • Fluency in both written and spoken English language is required

Preferred qualifications, capabilities , and skills

  • Experience in financial services or related industries
  • Practical knowledge of Automation Tools such as Alteryx and Tableau or a willingness to learn
  • German language knowledge is an advantage
  • Good analytical skills and high attention to detail
  • Excellent communication skills both oral and written