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Apple Payment Support Supervisor-RCC United States, Texas, Austin 366781378
12.12.2024
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Description
Performing HR and administrative duties Holding weekly staff meetings and conducting employee one on one’s with notes and yearly reviewsSeeking and taking action on improvement opportunitiesEngaging in and supporting of cultural diversity
Minimum Qualifications
- Contact Center experience
- Direct people management experience, or current ASO payment support related experience
Preferred Qualifications
- Adaptable, with experience leading through change management
- Possesses quality decision-making skills and can make sound judgment
- Outstanding attention to detail and follow-through
- Exceptional communication and interpersonal skills
- Proven ability to build strong cross-functional relationships
- Motivated self-starter with detail oriented focus
- Role models inclusive leadership behaviors and embraces their responsibility to build, develop and retain diverse teams
- Confronts barriers to greater inclusion with tenacity, care and commitment
Additional Requirements
Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.
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