Truist Mortgage Payment Solutions Supervisor 

United States, Virginia, Richmond 

61351136

Regular or Temporary:

English (Required)

Essential Duties and Responsibilities

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

Required Qualifications:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Three or more years of experience in collections, recovery or customer service. One or more years of Team Lead or supervisory experience.Bachelor’s Degree, or equivalent education and related training.Proficient in computer applications, such as Microsoft Office suite.Being a team player is a required attribute. Ability to develop work relationships towards achieving organizational goals.Excellent listening, verbal and written communication skills

Preferred Qualifications:

One or more years of call center management experience and collections background. In addition to leading a team.

Hours: 8am-10pm Mon-Thurs/ Friday 8am-8pm, rotating 1 Saturday a month 9am-1pm Remote. Wednesday's in office.