EY Collaborative session designer Lead Facilitator 

Denmark, Capital Region of Denmark 

36505741

Essential Functions of the Job

1. Design exceptional experiences:
   - Design and deliver interactive and impactful client experiences, both virtual and in person, using EY wavespace-approved and emerging human-centred design methodologies.
   - Play a key role in collaborative design meetings to uncover the client’s objectives, underlying organizational challenges, and desired outcomes. Do this in a way that allows clients the space to learn, explore, courageously discuss, challenge and problem solve, all whilst building trust and teamwork amongst participants.
2. Facilitate experiences
   - Understand what is required to facilitate a successful experience and have an ability to navigate challenging and political discussions and viewpoints. Hold the room with presence, eloquence, gravitas, confidence, empathy, and humour.
3. Manage projects
   -Accountable to co-lead all aspects of managing, co-designing and delivering EY wavespace experiences. Work closely with EY colleagues, the client and the assigned EY wavespace team. Determine objectives and manage scope. Establish and monitor milestones and deadlines. Negotiate changes and mediate conflicts. Manage and reduce risk.
4. Stakeholder engagement
   -Build relationships with key accounts and support EY wavespace’s demand generation strategy to build and execute on pipeline opportunities across countries.
   -Act as an ambassador of EY wavespace processes and ways of working and will be expected to inspire others through action – both internally and with clients.
   - Must be able to work within a matrixed organization.

Skills and attributes for success

Capability Requirements

• Professional experience in applying design methodologies for collaborative experience design (i.e. collaborative design, experience design, systems design, design thinking.)

• Ability to quickly understand different client objectives and use creative problem-solving skills to translate objectives into engaging experiences
• Strong ability to handle and resolve conflict in real-time
• Genuine drive to proactively shape the role and experience

• Good communicator, both verbally and in written text, in English – preferably a Nordic language, too.
• Business acumen and commercial awareness
• Bachelor’s degree or above in a relevant field

Ideally, you’ll also have

• Experience in working directly with senior stakeholders
• Experience with one of the following or similar:UX design, user research, wireframing, Psychology and Behavioural Science, Foresight & Futures Thinking, workshop design, strategy design and/or implementation
• Enthusiasm for investigating and learning new design techniques
• Experience with collaboration software (i.e. Miro//Mural)

What we offer

At EY, we pride ourselves on setting a high professional standard, while maintaining a friendly and inclusive working culture. As one of the Nordics’ most preferred employers, we provide great career opportunities in an environment where professional development is prioritized and valued. Plus, we offer our employees:

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

Apply now

Application deadline is 15th of September 2024. However, we are review applications and are hiring on a rolling basis – so don’t wait with your application.

If you have any questions or need more information about the position, please do not hesitate to contact Tom Barette at

Shape your future with confidence.

If you need assistance or an accommodation due to a disability in your recruitment process, you may contact us through the Talent Attraction and Acquisition specialist in this advert.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.