SAP Senior DevOps Engineer - SAP Globalization 

Bulgaria, Burgas 

362716986

PURPOSE AND OBJECTIVES

have a total customer base of 3000+ customers who rely on them every day for their regulatory tax reporting compliance.

YOUR FUTURE ROLE

We are looking for a passionate Senior DevOps Engineer for our team in Sofia to work on exciting global topics projects. In this role you will:

• Gain valuable insights into critical Business Processes while engaging directly with our large customer base.

• Troubleshoot and manage incidents, ensuring rapid resolution and minimal impact on business operations.

• Conduct root cause analysis (RCA) for critical incidents and implement preventive measures.

• Proactive system monitoring and end to end service operations.

• Lead initiatives to automate repetitive tasks, deployments, monitoring, and other operational processes.

• Identify opportunities for performance improvement in cloud environments.

• Develop and enforce strategies to minimize downtime, ensuring high availability and resilience of cloud services.

• Monitor and analyze performance metrics, KPIs, and SLAs to identify areas for improvement.

• Implement feedback loops to incorporate lessons learned from incidents and operational activities.

• Stay abreast of the latest cloud technologies, trends, and best practices.

• Actively participate in continuous optimization of already existing procedures and processes.

• Drive for automation and standardization.

• Collaborate with engineering and product management as well as other service groups

YOUR PROFILE

If you are self-driven and flexible, you are a perfect fit for our team. Further role requirements are:

• Degree in Engineering / Computer science or equivalent subject

• Experience and knowledge in Cloud technologies and Cloud Services (Amazon Web Services, Google Cloud Platform, Microsoft Azure).

• Knowledge of container solutions such as Kubernetes & Docker.

• Programming knowledge in Node.js, Groovy and/or scripting languages.

• Expertise in analyzing and troubleshooting large-scale distributed systems, databases.

• Basic understanding with monitoring solutions, such as Dynatraca, Kibana, Grafana.

• Familiar with ITIL concept of Incident Management, Change Management, and Root Cause Analysis.

• Excellent analytical, problem-solving, and debugging skills.

• Ability to troubleshoot complex problems throughout the whole technology stack.

• Knowledge on CI/CD tools (especially container-oriented environments).

• DevOps mindset – inherent sense of ownership through the development, deployment and operations lifecycle of the product.

• Team player and ability to work successfully in culturally diverse environments.

• Good English language skills (written and verbal)

WORK EXPERIENCE

• At least 5+ years of relevant experience