As a Senior Product Delivery Associate in Workflow Product Services, you are trusted with enabling the delivery of products in a stable and scalable way. Work with cross-function teams, build key relationships, and enable the product to continuously deliver value.
Job responsibilities
- Collaborates with the Product Delivery Manager to execute on key delivery tasks and identify ways to boost efficiencies
- Supports the completion of change management activities across functional partners and monitors adherence to the firm’s risk, controls, compliance, and regulatory requirements
- Raises blockers and other impediments to the Product Delivery Manager to manage dependencies and ensure adequate resources
- Replicate complex scenarios, evaluate operational impact, design solutions and working with technology teams to identify and test resolution plans
- Advocate for our users to provide support during production incidents and proactively communicate status
- Direct the execution of release management activities within the Agile / Scrum model
Required qualifications, capabilities, and skills
- 3+ years of experience or equivalent expertise in product management or a relevant domain area
- Demonstrated performance in either product management or relevant domain area
- Experience executing operational management and change readiness activities
- Experience in product deployment processes
- Basic proficiency in JIRA, MS Office applications, including MS Word, MS Excel, MS Visio and MS PowerPoint
- Working knowledge of agile methodologies
- Executive mindset in communication
Preferred qualifications, capabilities, and skills
- Developed knowledge of the product development life cycle
Hours: Hybrid role with 3 days in office and 2 work from home