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JPMorgan Senior Product Delivery Associate 
United States, Illinois, Chicago 
831478829

17.08.2024

As a Senior Product Delivery Associate in the Digital Content Management team for Chase.com, you are trusted with enabling the delivery of products in a stable and scalable way. Work with cross-function teams, build key relationships, and enable the product to continuously deliver value. You will

Job responsibilities

  • Collaborates with the Product Delivery Manager to execute on key delivery tasks and identify ways to boost efficiencies
  • Supports the completion of change management activities across functional partners and monitors adherence to the firm’s risk, controls, compliance, and regulatory requirements
  • Raises blockers and other impediments to the Product Delivery Manager to manage dependencies and ensure adequate resources
  • Responsible for project managing small development type updates/requests to all of the websites supported within the group
  • Liaise and advocate with product and development teams to ensure optimal authoring experience
  • Ensures work is completed within the SLAs, and when delays occur, they are documented and communicated to the requestor

Required qualifications, capabilities, and skills

  • 3+ years of experience or equivalent expertise in product management or a relevant domain area
  • Demonstrated performance in either content management or relevant domain area
  • Demonstrated ability to execute requests with detailed precision
  • Demonstrated ability tomultitask to coordinate multiple projects, facilitate meetings across business lines and vendors, and meets both scheduled and unscheduled deadlines
  • Demonstrated ability to work under minimum direction and uses independent judgment in decision-making
  • Experience executing operational management and change readiness activities
  • Experience in product deployment processes
  • Experience authoring within content management systems
  • Strong presentation/facilitation skills
  • Must work well in a geographically dispersed team environment

Preferred qualifications, capabilities, and skills

  • Developed knowledge of the product development life cycle
  • Experience with Adobe Experience Manager (AEM) and building with content fragments
  • Working knowledge of HTML
  • Foundational knowledge of accessibility/ADA requirements for websites