JPMorgan Senior Product Delivery Associate 

United States, Illinois, Chicago 

831478829

As a Senior Product Delivery Associate in the Digital Content Management team for Chase.com, you are trusted with enabling the delivery of products in a stable and scalable way. Work with cross-function teams, build key relationships, and enable the product to continuously deliver value. You will

Job responsibilities

• Collaborates with the Product Delivery Manager to execute on key delivery tasks and identify ways to boost efficiencies
• Supports the completion of change management activities across functional partners and monitors adherence to the firm’s risk, controls, compliance, and regulatory requirements
• Raises blockers and other impediments to the Product Delivery Manager to manage dependencies and ensure adequate resources
• Responsible for project managing small development type updates/requests to all of the websites supported within the group
• Liaise and advocate with product and development teams to ensure optimal authoring experience
• Ensures work is completed within the SLAs, and when delays occur, they are documented and communicated to the requestor

Required qualifications, capabilities, and skills

• 3+ years of experience or equivalent expertise in product management or a relevant domain area
• Demonstrated performance in either content management or relevant domain area
• Demonstrated ability to execute requests with detailed precision
• Demonstrated ability tomultitask to coordinate multiple projects, facilitate meetings across business lines and vendors, and meets both scheduled and unscheduled deadlines
• Demonstrated ability to work under minimum direction and uses independent judgment in decision-making
• Experience executing operational management and change readiness activities
• Experience in product deployment processes
• Experience authoring within content management systems
• Strong presentation/facilitation skills
• Must work well in a geographically dispersed team environment

Preferred qualifications, capabilities, and skills

• Developed knowledge of the product development life cycle
• Experience with Adobe Experience Manager (AEM) and building with content fragments
• Working knowledge of HTML
• Foundational knowledge of accessibility/ADA requirements for websites