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Uber Strategic Operations Associate Uber Business 
United States, West Virginia 
356458468

06.09.2024

About the Role

In this role, you will get to own and execute global projects and initiatives that will drive profitable incremental growth for Uber for Business. You will partner with your cross-functional counterparts to deliver elevated experiences to corporate customers and their employees.

Role Responsibilities

  • Analytics - Use your analytical skills to drive strategy and business insights:
    • Build and maintain reporting to track progress across a variety of top line and operational metrics
    • Communicate findings and insights to diverse audiences including Uber for Business leadership and cross functional teams in Monthly Business Reviews or other forums
  • Product strategy and launch - Partner with Product and Product Ops to build the product roadmap and launch new products
    • Share insights on customer needs based on research and client feedback
    • Design and operationalize new corporate solutions, e.g., business-specific ride types
    • Support (or in some cases, lead) new product feature and/or geography launches
  • Be a product subject matter expert - Become an expert on an Uber for Business product area, such business travel programs, and leverage that expertise to support sales and technical teams in their work
  • Sales strategy and enablement - Help set go-to-market strategy for your product area, and provide materials and tracking to support sales execution
    • Understand key use cases, identify target clients, develop global and regional sales playbooks, and track use case adoption
    • Partner with with marketing to improve or build out new sales collateral
    • Participate in client calls and negotiations for top clients and craft client proposals and incentive plans for large deals

Basic Qualifications

  • 3+ years of experience in project/program management, operations, analytics or related field OR an MBA and 1+ years of related work experience
  • Experienced SQL user or similar query language
  • Bachelor’s degree
  • Must be legally authorized to work in the United States of America without requiring current or future sponsorship for employment-based visa status

Preferred Qualifications

  • Experience in B2B partnership strategy, proven ability to investigate and identify new customer segments/verticals

  • Strong business acumen, with experience evaluating a line of business and understanding how to drive growth

  • Analytical thinker, with experience using data to drive business decisions
  • Excellent presentation and communication skills, with experience managing meetings and presentations with senior leaders
  • Strong organization and project management skills, including ability to prioritize and lead multiple projects and processes simultaneously
  • Skilled in synthesizing information quickly to distill key takeaways, and to weave insights into a compelling story that clarifies and inspires
  • Experience building deep relationships with cross-functional stakeholders, anticipating their concerns and successfully advocating for your priorities
  • Comfort addressing ambiguity, for example, shifting priorities or unfamiliar problems
  • An ability to identify new sales use cases, playbook findings, and share out with regional teams to gain adoption and accelerate growth

For New York, NY-based roles: The base salary range for this role is USD$101,000 per year - USD$112,500 per year.

For San Francisco, CA-based roles: The base salary range for this role is USD$101,000 per year - USD$112,500 per year.