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PayPal Sr Research Operations Lead 
France, Occitania, Toulouse 
352468617

18.08.2024

As a Research Operations Lead, you'll be responsible for overseeing all aspects of research operations, ensuring the smooth execution of research studies and the efficiency of the research team. You'll be a strategic partner to researchers, applying your expertise to optimize processes, cultivate a high-performing team, and ultimately elevate the quality and impact of research within the organization.

Job Description:

You will be part of the small but mighty PayPal XD Operations teamTogether, we will cultivate a thriving Design environment where people can focus on their best work. We achieve this by building efficient processes, providing the right tools and resources, and ensuring Design has a strategic voice across the organization.You will report to the Director of XD Operations and partner closely to develop the overall XD Operations strategy.

As a Research Operations Lead,be responsible forbe a strategic partner to researchers, applying yourultimately elevate

Responsibilities:

  • In partnership with Research leaders, you will develop and implement a long-term vision for research operations that aligns with the organization's research goals.

  • areas for improvement in research workflows and processes, and lead initiatives tooptimizeefficiency and effectiveness.

  • Collaborate with researchers to understand their needs and ensure research operations support their success.

  • Oversee the selection, implementation, and maintenance of research tools and technologies. This could include survey platforms, participant recruitment tools, data analysis software, and research project management tools.

  • Develop and document clear research protocols, standard operating procedures (SOPs), and best practices.

  • Ensure research activitiescomply withall ethical and regulatory guidelines.

  • Partner with a research operations professional, providing coaching and guidance to ensure they have the skills and resources to excelas well as continue to develop participant recruitment program.

  • Foster a collaborative and supportive research environment that promotes open communication and continuous learning.

  • research operations budgets, ensuring efficient allocation of resources.

  • Partner with the VP of Research to forecast, plan and track team resourcing.

  • In partnership with Experience Measurement,establishkey performance indicators (KPIs) to track the success of research operations initiatives.

  • Analyze research data and generate reports to measure the efficiency, effectiveness, and impact of research activities.

  • Communicate research operations metrics and insights to stakeholders.

Qualifications:

  • 7+ years of experience in research operations or a related field.

  • track recordof leading andoptimizingresearch processes.

  • Strong understanding of research methodologies and best practices.

  • Experience in managing and implementing research tools and technologies.

  • Excellent project management, organizational, and budgeting skills.

  • Exceptional leadership, communication, and interpersonal skills.

  • Data-driven approach to problem-solving.

Bonus points for:

  • Experience in a specific research field relevant to the organization.

  • Experience working in a fast-paced, deadline-driven environment.

  • Experience developing and delivering training programs.

Travel Percent:

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

The U.S. national annual pay range for this role is

$107300 to $259600


Our Benefits:

Any general requests for consideration of your skills, please