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Key job responsibilities
• Evangelizes team standard operating procedures
• Manages related personnel permissions, badging, and on-site security access requirements
• Acts as an escalation point for over hire and contracted labor, overseeing day of staffing schedules
• Coordinates to ensure necessary labor resources are available, on time, and within budget
• Manages pre-show onboarding and instruction, including any post-show follow up
• Communicates and updates any requested changes, working cross-team with stakeholders
• Troubleshoots and communicates any scheduling challenges to appropriate stakeholders
• Manages event staffing budgets, ensuring expenses are within allocated budgets
• Schedules equipment transportation across venues and studios
• Works to improve processes and procedures to enhance efficiency and effectiveness
• Builds and maintains strong relationships with partner groups, vendors, and stakeholders
• Reviews post-event reporting to assess areas of improvement and deliver updates to SOP
• Reviews and provides role specific data and metrics for weekly reporting
• Works on team related programmatic initiatives
• Stays current with industry trends and best practicesA day in the life
- 2+ years of program or project management experience
- 1+ years of industry work experience
- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)
- Experience working cross functionally with tech and non-tech teams
- Bachelor's degree or equivalent
- Experience in requirement gathering and ability to write clear and detailed requirement document
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
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