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JFrog Key Account Executive Remote, Remote 34927361
14.07.2024
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As a Key Account Executive in JFrog you will...
- Develop customer relationships to promote retention and loyalty
- Identify & close new up-sell and expansion opportunities with existing customers
- Responsible for success and renewals process for portfolio of customers; analyze usage metrics to understand customers’ usage of JFrog’s product (evaluate product adoption)
- Contact customers throughout life cycle and prior to renewal to discuss metrics and identify obstacles to renewals;
- Partner with Finance, and Legal in negotiating, structuring, and quoting renewal contracts for highest possible renewal rates
- Maintain long-term account health and relationships
- Evaluate renewal probabilities
- Work with customers to ensure satisfaction; support pre-sales cycles
- Use Salesforce, JIRA, Confluence, and Advanced Microsoft Excel for projects
- Drive product adoption, share best practices and implement growth and optimization strategies for maximum value and success within customer base;
- Escalate at-risk customers appropriately
- Document communications and transactions in Salesforce to ensure accurate renewal forecasting and analyses.
- Make sure to keep customers updated on best practices, product features, new releases, and upgrades
- Bachelor’s degree or foreign equivalent in Business Administration, Finance, Economics, or Computer Engineering
- Minimum 7 years of experience preferably in Software subscription sales
- Revenue quota carrying experience with large enterprise customers is a must
- Experience in managing & owning the full sale cycle from lead to closing the deal
- Experience to include supporting pre-sales cycles; using Salesforce and Advanced Microsoft Excel
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