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JFrog Key Account Executive 
Remote, Remote 
34927361

14.07.2024
As a Key Account Executive in JFrog you will...
  • Develop customer relationships to promote retention and loyalty
  • Identify & close new up-sell and expansion opportunities with existing customers
  • Responsible for success and renewals process for portfolio of customers; analyze usage metrics to understand customers’ usage of JFrog’s product (evaluate product adoption)
  • Contact customers throughout life cycle and prior to renewal to discuss metrics and identify obstacles to renewals;
  • Partner with Finance, and Legal in negotiating, structuring, and quoting renewal contracts for highest possible renewal rates
  • Maintain long-term account health and relationships
  • Evaluate renewal probabilities
  • Work with customers to ensure satisfaction; support pre-sales cycles
  • Use Salesforce, JIRA, Confluence, and Advanced Microsoft Excel for projects
  • Drive product adoption, share best practices and implement growth and optimization strategies for maximum value and success within customer base;
  • Escalate at-risk customers appropriately
  • Document communications and transactions in Salesforce to ensure accurate renewal forecasting and analyses.
  • Make sure to keep customers updated on best practices, product features, new releases, and upgrades
  • Bachelor’s degree or foreign equivalent in Business Administration, Finance, Economics, or Computer Engineering
  • Minimum 7 years of experience preferably in Software subscription sales
  • Revenue quota carrying experience with large enterprise customers is a must
  • Experience in managing & owning the full sale cycle from lead to closing the deal
  • Experience to include supporting pre-sales cycles; using Salesforce and Advanced Microsoft Excel