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Jacobs Client Account Manager - Water Market 
United States, Virginia, Richmond 
347936843

17.08.2024
Your impact

In this role, you will:

  • Represent Jacobs to our Water clients in a positive, caring, solutions-oriented approach.
  • Identify, charter, and lead client account teams comprised of regional business leaders, project managers and technical leads to capture new work.
  • Facilitate the creation of deep, personal, valuable client relationships between Jacobs personnel and client personnel.
  • Achieve established annual sales targets, promoting a full array of Jacobs capabilities.
  • Drive higher levels of client engagement and facilitate C-Suite engagement.
  • Develop trust and credibility with clients by engaging in business discussions to formulate winning and portfolio diversification solutions.
  • Deliver new contracts and projects by developing, maintaining and advancing client relationships through direct contact and by winning proposals.
  • Develop opportunity win plans by engaging with project teams to identify the right approach and team structure.
  • Craft winning proposals and presentations working closely with Operations and Sales Operations.
  • Work closely with Operations as the project is delivered; provides meaningful feedback on how the team is doing in delivering client expectations. In some cases you may serve as the Principal-in-Charge on an account for a given client and work on projects in this capacity.
  • Track and share client relationship developments through call reports and sales database entries, and actively manage the sales pipeline in the Jacobs Customer Relationship Management (CRM) platform.
  • Coordinate and facilitate Go/No Go and Bid/No Bid decisions, and develop required sales costs aligned with the opportunity potential and return on investment objectives.
  • Advance diversity and inclusion across client account teams.
  • Attract key staff to continue building our resources.
Here's what you'll need
  • A passion for the Water Business coupled with the innate ability to understand and influence the decision-making process associated with successful sales efforts.
  • Substantial professional years of experience in, engineering, architecture, planning, consulting, project & construction management and/or related disciplines associated with the Water market sector.
  • Direct experience with and contributions to winning work across a broad range of project types and sizes with Water Infrastructure clients in Virginia.
  • Proven client and project development skills and the ability to develop strong relationships withclients and stakeholders.
  • An inclusive leadership mindset with respect to building and coordinating teams consisting of operations, sales, sales operations, and Market Solutions Technical experts.
  • Engagement and/or leadership on local Water market networking and business boards.
  • Sales knowledge of how to develop client account plans and win strategies, identify contracts well in advance, respond to RFPs/solicitations, interview and win new work.
  • Ability to lead and motivate account teams, set a vision and strategy, reach across Jacobs to offer best-in-class solutions, manage commercial and legal negotiations, and close deals.
  • Successful track record of being innovative and bringing differentiated value to clients.
  • Strong business acumen coupled with effective communication skills.
  • Analytical skills to develop pricing proposals and comply with sales budgets.
  • A Bachelor’s degree in a relevant technical or business-related discipline, or equivalent related work experience in lieu of a degree.