SAP SAP Graduate - Solution Customer Success Management 

Spain, Community of Madrid, Madrid 

34658896

What you'll do

• Serve as a key member of the Solution Customer Success Management ISBN EMEA South Europe team and business assistant to the leadership team.
• Implement key action plan to increase visibility on our business, transparency and coordination of key initiative.
• Demonstrate capacity to learn and absorb the complexity of SAP ISBN business and ability to adapt to SAP environment.
• Demonstrate leadership in coordinating complex action plans and report them efficiently to Solution Customer Success Management ISBN EMEA leadership.
• Help to maximize communication and alignment on Business Goals and KPI across Solution Customer Success Management ISBN EMEA.
• Reports regularly to the Head of Solution Customer Success Management ISBN EMEA & South Europe and its leadership team, build improvement plan.
• Deploy personal initiative and talents to suggest action plan to improve efficiency and mobilization from the team.
• Acquire broad and deep knowledge of SAP ISBA spend management process and SAP Intelligent Enterprise and solutions.
• Develop proficiency around the SAP Business Networks and procurement lines of business in the cloud.
• Actively participate with employee review processes, both at the initiative and company levels
• Demonstrate passion and motivation towards the practice improvement initiative, deploy energy and empathy to the Solution Customer Success Management ISBN EMEA team in the region and across region.

Position is limited up to 6 months with possibility of extension up to 1 year.

What you bring (min. 5 points below)

• Bachelor’s Degree required, MBA or internship degreed preferred
• 1 or 2 years of experience could be interesting through a combination of technology, procurement and / or sales management assistant is an advantage
• Past experience inside or delivering enterprise solutions.
• Past technology experience in the following areas including Business Analytics, Sourcing, Procurement, Finance, Treasury and Supply Chain, strongly preferred
• Experience in business to business commerce and networked business models
• Experience in a services-based, matrix organization
• Past experience into PMO related to business transformation and / or IT project.
• Exposure to multicultural scenarios / international work experience a plus
• English and Spanish proficiency level mandatory
• Very good organizational and Communication skills needed

To improve our commercial processes and efficiencies, the following areas of work have been identified:

• Development and assistance in managing the business Dashboard for EMEA & South Europe Customer Success Management leadership
• Coordination of key initiatives and action plans for EMEA & South Europe regions
• Development of skills with CSP tools
• Coordination of significant leadership & team meetings

The specifics of each goal will be provided once the resource is onboarded, and the individual will be given a clear list of objectives and a timeline for achieving them following a brief training period.