SAP Customer Success - Value Management Sr Advisor 

Spain, Community of Madrid, Madrid 

42973414

Drive Value Preparation activities.

· Align with customer on strategic priorities and value drivers.

· Establish the bridge between customer’s strategic value drivers & how SAP Signavio can support delivering those.

Identify Value Potential

· Discover potential initiatives leveraging SAP Signavio.

· Drive Value Quantification, Qualification & Initiatives Prioritization with the customer, focusing on short term and long-term value strategies.

Accelerate Value Delivery

· Drive Value workshops with the customer with focus on pattern & root cause identification.

· Support the customer in establishing action plans to realize on the value identified.

Coordinate Value Realization & Monitoring

· Establish a clear monitoring & target realization methodology with the customer.

· Continuous monitor, report & communicate value realized & adjustments to the customer portfolio roadmap.

Support Value at Scale

· Provide continuous feedback to Product & Engineering to enhance the product & increase adoption at our customers.

To be successful, you bring the following skills and experience:

• 5+ years of Business Consulting experience (beyond technical implementation) and experience in Value Management / Advisory (development of process improvement value cases and realization of value at scale)
• Practical experience in Continuous Improvement and Lean/Agile methods and process expertise (e.g.: P2P, O2C, Operate to Maintain, H2R) with clear value outcomes shown in previous engagements.
• Deep knowledge and practical experience in data-driven Business Process Management (BPM) and/or Process Mining
• Expert knowledge on process automation, mining, and management technology (SAP Signavio or competitor solutions), its implementation, application, and usage for continuous value creation
• Practical experience in value-driven transformation approaches from value identification to realization
• Experience in Client Relationship, Stakeholder and Change Management
• Project Management Experience, being able to drive different project portfolios across customers, from a value realization standpoint.
• Practical experience in setting up holistic E2E Value Driven Approaches at customers is an asset.
• English Fluency is a must –German language is a plus

​