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Monday London Workplace Team Lead Italy, Abruzzo, Chieti 346385465
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You will hold the full scope of responsibilities from vendor relations to service experience to our employees, partners and guests. You will create and maintain a pleasant, aesthetic & functional work environment, inspiring our employees and ensuring that they experience a high level of organizational effectiveness, communication, safety and fun.
#LI-DNI
You will hold the full scope of responsibilities from vendor relations to service experience to our employees, partners and guests. You will create and maintain a pleasant, aesthetic & functional work environment, inspiring our employees and ensuring that they experience a high level of organizational effectiveness, communication, safety and fun.
#LI-DNI
- Ownership of key Workplace domains, ensuring seamless day-to-day operations within our London office.
- Help plan and execute any office-related project such as opening a new office, office renovations, office move, equipment repair, storage & liquidation.
- Work alongside our sustainability Specialist to establish & enforce sustainability processes and promote awareness.
- Innovative mindset to create or improve upon existing procedures in order to streamline operations.
- Enhance employee experience by collaborating with People Experience, Internal Events & other internal and external key stakeholders.
- Plan, coordinate and executed office maintenance activities with both Property Management & external vendors.
- Ensure timely response & resolving workplace tickets (in line with our SLA), monitor and operate facilities processes & systems, such as; Physical Security, HVAC, and other M&E while providing a timely response to any office emergency situations, including outside of normal business hours
- Manage relevant vendor relationships efficiently and effectively over time and assist in sourcing additional/alternate partners as needed
- Ensure compliance with government regulations and environmental, health and safety industry standards.
- This role is based out of our London office.
- 5+ years in workplace/office management or similar roles (fast-paced environment – big plus)
- Previous experience with team management – a must.
- Previous experience in facilities-related projects, such as office build-outs, internal moves, etc.
- Demonstrated success in establishing procedures and protocols for all facets of Workplace Operations & running a functional environment: facilities management, workplace service providers and housekeeping team.
- Strong communication skills, verbal and written, with a customer-centric approach.
- Multitasking skills, Strategic approach to planning/problem solving combined with a hands-on approach. Proven organizational & multitasking skills. Strong execution skills are a must, and work as needed towards meeting short deadlines
- Proficiency in Microsoft Office (Excel, Word, Powerpoint) and email tools (such as Outlook or Google Calendar) - must. PM tools proficiency - an advantage.
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