Uber Program Manager - Delivery Safety 

United States, West Virginia 

345844201

What You’ll Do:

• Problem Solving: Proactively identify and address emerging issues that could adversely affect the business. Utilize your analytical skills to measure the impact of these issues, advocating for well-resourced and scalable solutions.

• Policy Development: Combine your analytical prowess with operational discipline to develop robust safety policies and procedures. These will drive safety performance improvements and help achieve business objectives.

• Safety Strategy: As a critical member of the team, you will help define the global safety strategy for the Grocery & Retail and Direct Delivery verticals. Collaborate with GMs and other key stakeholders within the Delivery organization to co-create a safety vision and roadmap, and execute transformative projects based on solid data and insights.

• Technical Acumen: Our Delivery Safety Programs are deeply data-driven, requiring complex technical solutions for large-scale process implementation / optimization. Partner closely with Data Science and Product teams to automate, systematize, or centralize scalable processes.

• Collaborate to Solve Problems: Maintain regular communication with senior leaders to update them on emerging safety issues and ensure that mitigation strategies are appropriately prioritized and resourced. Work collaboratively across various teams at Uber, including Product, Data Science, Safety Support, and Legal, to devise effective safety solutions.

• Communication: Craft and convey clear and persuasive narratives from complex data and analyses to influence high-level discussions. Ensure alignment among stakeholders with diverse interests.

• Leadership and Influence: As a leader and thought leader, engage and influence stakeholders at every level of the organization to pursue common goals of making the platform safer. Clearly communicate tradeoffs and show how your vision for the future of safety in the gig economy will help drive sustainable growth.

Basic Qualifications:

• 5+ years of experience in business management in operations, strategy, safety, compliance, technology, risk management, or a related area

• Proficiency in SQL required

Preferred Qualifications:

• Risk Management: Demonstrated expertise in applying risk management frameworks effectively

• Familiarity with Hive, Spark, and other big data tools is highly advantageous

• Analytical Skills: Strong capability in extracting insights from data, summarizing learnings, and making data-driven decisions. Must possess a basic understanding of experimental design and statistical methods

• Business Acumen: Excellent business judgment, including the ability to assess process performance and financial viability through analytical thinking

• Operational Experience: In-depth knowledge of business operations with the ability to manage and prioritize under competing pressures

• Problem Solving / Storytelling: Skilled in tackling complex problems, simplifying them, and clearly communicating solutions to a broad range of senior stakeholders, both internally and externally. Must be adept at building and maintaining strong relationships

• Stakeholder Management: Work closely with stakeholders across the entire Uber organization (Safety Ops, DS, Product, Eng, Policy, Legal, Operations)

• Attention to Detail: High attention to detail with the ability to manage multiple projects simultaneously without sacrificing quality

• Adaptability: Must be a flexible self-starter who is comfortable with rapid changes and a fast-paced environment

For San Francisco, CA-based roles: The base salary range for this role is USD$152,000 per year - USD$169,000 per year.

You will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link .