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Citi Group Delivery Program Manager 
United States, Indiana 
855073860

22.04.2025


What you'll do

  • Lead the programme delivery team from technology and management of stakeholders across Technology, Operations & Product
  • Assume responsibility for all technology components of the development and implementation of strategic / complex projects
  • Develop detailed IT work plans, schedules, project estimates, resource plans and status reports
  • Set guidelines for appropriate staffing requirements to meet operational needs
  • Provide strategic influence and exercise control over resources, financial planning and control of programme, and take accountability for delivery outcomes.
  • Implement effective programme governance and delivery processes
  • Proactively identify and manage / mitigate risks and issues within the programme, and where appropriate escalate to senior management for resolution
  • Understand and monitor expectations of the programme sponsors and key stakeholders
  • Ensure sponsors and stakeholders are fully engaged and receive the appropriate level of information in a timely and consistent manner, in line with SST standards
  • Adhere to Citi standards of quality and timeliness for programme and project artefacts
  • Develop and demonstrate knowledge of the technology ecosystem and business architecture
  • Look for ways to improve and promote quality through demonstrating accuracy and thoroughness


What we need from you:

  • 6+ years in complex Project and Programme Management experience within a technology organisation delivering high value projects. Thorough understanding of project/programme management techniques.
  • Experience within a Financial Services company is a must.
  • Securities Services or Asset Management industry experience within Funds, Custody or associated Digital Transformation is desirable
  • A proven leadership style that creates an environment for delivery of clear, measurable goals
  • Ability to organise and prioritise critical issues and information to facilitate efficient decision making, providing oversight and guidance to project teams
  • Exceptional communicating, influencing and engagement skills
  • Customer Obsession: Committed to have a customer-first approach
  • Growth Mind-set: Experience and passion for learning; implementing practices from others; trying, failing, sharing practices and knowledge for others’ benefit
  • Problem Solver: Ability to solve complex challenges, and have a high ability to remove barriers, understanding internal and external organizational structures, dynamics and trade-off
  • Financial & budget management expertise
  • Data analysis & KPIs management
  • Crisis & risk management confidence and experience.
  • Bachelor’s degree in engineering or computer science
  • PMP/PgMP, Prince 2 or similar professionally recognised qualifications in project management
  • Certified in Agile / Scrum

Technology Project Management


Time Type:

Full time

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