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JPMorgan Connected Commerce Rewards Product Analyst – Senior Associate 
United States, Delaware, Wilmington 
344731353

27.03.2025

Job Responsibilities:

  • Growing into a subject matter expert on Rewards and Loyalty user experience as well as your assigned rewards product area
  • Partnering with our tech teams within their sprint cycles to be sure all epics and stories are clearly defined with specific acceptance criteria and delivered on time. Help drive the completion of business epics and the removal of blockers
  • Responsible for end-to-end project delivery following the Project Life Cycle. Responsible for development of project plans, metrics, risk/issues, decision logs, and other project artifacts. Provide support on weekly reporting and program update efforts across a variety of forums
  • Partnering with key business and technology partners to analyze business/operational processes, identify business and operational requirements, oversee technology build, manage user testing, and coordinate solution implementation. You will be managing one or more fast-paced, complex, cross-functional projects that have significant impact on the business with C-level visibility.
  • Be a part of the solution – lead your stakeholders and cross functional teams to achieve the best business value possible. Use collaboration storytelling to communicate and drive cross-functional alignment for your work
  • Developing and manage integrated plans, working effectively at all levels and providing progress communications to stakeholders on a regular basis
  • Communicating with executive level leadership product needs, progress and business challenges.

Required qualifications, capabilities and skills:

  • 3+ years of product, program management or relevant experience as well as record of individual technical achievement. Proven track record of delivery in fast paced environments.
  • Ability to make recommendations and progress in the face of ambiguous and at times overlapping priorities, and clearly communicate those ideas to all levels within the organization. Ability to communicate openly, be transparent, be open and receptive to diverse ideas from different stakeholders, with the ability to influence and motivate.
  • Flexibility to influence and partner across a large, highly matrixed organization and drive change through promoting a culture of collaboration across organizational boundaries
  • Excellent written and verbal communication skills: able to present facts, thoughts and ideas in a clear, concise and convincing manner to cross-functional partners up and down the chain.
  • Experience with agile product development techniques and continuous integration philosophies and practices for speed to market is a plus
  • Commitment and self-motivation suitable to a start-up team
  • Experience with Microsoft suite (PowerPoint, Excel, SharePoint) JIRA, Confluence Tools.
  • Bachelor’s degree