JPMorgan Connected Commerce Rewards Product Analyst - Senior Associate 

United States, New York, New York 

873634678

Job responsibilities:

• Growing into a subject matter expert on Rewards and Loyalty customer experience as well as understanding upstream and downstream implications of Rewards data
• Partnering with our technology teams within their sprint cycles to define all epics and stories with specific acceptance criteria to deliver new APIs and new product features on time. Help support the completion of business epics and the removal of blockers
• Responsible for end-to-end product delivery following the Product Life Cycle. Responsible for development of project plans, metrics, risk/issues, decision logs, and other project artifacts
• Partnering with key business and technology partners to analyze business/operational processes, identify business and operational requirements, oversee technology build, manage user testing, and coordinate solution implementation
• Develop and manage integrated plans, working effectively at all levels and providing progress communications to stakeholders on a regular basis
• Communicating with executive level leadership product needs, progress and business challenges

Required qualifications, capabilities and skills:

• 3+ years of digital product, project management or relevant experience as well as proven track record of delivery in fast paced environments
• Experience with agile product development techniques and continuous integration philosophies and practices for speed to market; prior experience with REST Service specifications using Swagger a plus
• Ability to communicate openly, be transparent, be open and receptive to diverse ideas from different stakeholders, with the ability to influence and motivate
• Flexibility to influence and partner across a large, highly matrixed organization and impact change through promoting a culture of collaboration across organizational boundaries
• Excellent written and verbal communication skills: able to present facts, thoughts and ideas in a clear, concise and convincing manner to cross-functional partners up and down the chain
• Experience with Microsoft suite (PowerPoint, Excel, SharePoint), JIRA, Confluence tools
• Bachelor’s degree required