JPMorgan Market Research Senior Associate-Connected Commerce 

United States, Delaware, Wilmington 

842981324

As a Market Research Senior Associate within our Insights Center of Excellence, you will contribute a deep subject matter expertise within a particular research area and a broad skillset spanning a range of research methodologies. You will be responsible for scoping and crafting research strategy, designing and conducting research, and delivering actionable insights for a variety of projects.

Job Responsibilities

• Understand the goals and needs of project stakeholders, while centering on the goals and needs of the end-users
• Select and manage research vendors to deliver research on time and on budget
• Manage multiple projects and workstreams concurrently
• Synthesize research findings and create relevant, revealing, and inspiring reporting
• Prepare presentation materials for senior management
• Deliver recommendations with confidence and consideration for diverse stakeholders
• Champion the voice of the customer within the business and across functions
• Play an active role, contribute to strategy discussions
• Escalate project issues and risks appropriately, and drives them to resolution by proactively identifying potential obstacles and solutions
• Identify and document best practices, and drives implementation

Required qualifications, capabilities, and skills

• 5 years of experience in market/consumer research
• Independent and self-motivated, able to create structure and direction out of ambiguity
• Experience managing projects, project teams, and working with stakeholders and research vendors to achieve shared objectives
• Communication, interpersonal, and project management skills
• Analytical and conceptual thinking; ability to understand systems and processes
• BA/BS degree required

Preferred qualifications, capabilities, and skills

• Master's degree in Marketing Research or related field
• Experience with Financial Services