JPMorgan Operations Division Leader 

India, Karnataka, Bengaluru 

342766934

Job Responsibilities

• Oversee and manage the reconciliation processes to ensure accuracy, timeliness, and compliance with organizational standards and regulatory requirements.
• Implement and maintain effective controls to mitigate risks associated with reconciliation activities.
• Identify opportunities for process automation to enhance efficiency and accuracy in reconciliation activities.
• Collaborate with technology and RPA teams to develop and implement automated solutions.
• Monitor and evaluate the performance of automated processes, ensuring continuous improvement.
• Lead, mentor, and develop a team of reconciliation professionals, fostering a high-performance culture.
• conduct regular performance reviews, provide constructive feedback, and support team members in their professional growth.
• Promote a collaborative and inclusive work environment.
• Contribute to the strategic planning and decision-making process for the reconciliation services function. Drive initiatives to align reconciliation services with organizational goals and objectives.
• Represent the reconciliation services team in meetings with senior management and other stakeholders.
• Build and maintain strong relationships with internal and external stakeholders, including technology teams, compliance, audit, and business units.
• Ensure effective communication and collaboration with stakeholders to meet business needs and expectations.

Required qualification, capabilities and skills

• Bachelor's Degree with 8+ Years of Experience in a Bank/ Operations / Finance. 5+ years of Team handling experience.
• Good Communication skills - both written and verbal Good Interpersonal Skills
• Proven experience in reconciliation services or a related field, with a strong understanding of reconciliation processes and best practices.
• Experience in identifying and implementing automation opportunities, with a basic understanding of RPA and/or any other automation tool.
• Excellent people management and leadership skills, with a track record of leading and developing high-performing teams.
• Strong analytical and problem-solving abilities, with attention to detail.
• Effective communication and interpersonal skills, with the ability to build relationships and influence stakeholders at all levels.
• Ability to work in a fast-paced, dynamic environment and manage multiple priorities.
• Exposure in change and transformation initiatives / mindset
• Must be open to work in evening shift.

Preferred qualifications, capabilities and skills

• Prior experience working in a financial services or banking environment.
• Knowledge of relevant regulatory requirements and industry standards.
• Experience with reconciliation tools and software.