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JPMorgan Operations Division Leader 
India, Karnataka, Bengaluru 
342766934

10.08.2024

Job Responsibilities

  • Oversee and manage the reconciliation processes to ensure accuracy, timeliness, and compliance with organizational standards and regulatory requirements.
  • Implement and maintain effective controls to mitigate risks associated with reconciliation activities.
  • Identify opportunities for process automation to enhance efficiency and accuracy in reconciliation activities.
  • Collaborate with technology and RPA teams to develop and implement automated solutions.
  • Monitor and evaluate the performance of automated processes, ensuring continuous improvement.
  • Lead, mentor, and develop a team of reconciliation professionals, fostering a high-performance culture.
  • conduct regular performance reviews, provide constructive feedback, and support team members in their professional growth.
  • Promote a collaborative and inclusive work environment.
  • Contribute to the strategic planning and decision-making process for the reconciliation services function. Drive initiatives to align reconciliation services with organizational goals and objectives.
  • Represent the reconciliation services team in meetings with senior management and other stakeholders.
  • Build and maintain strong relationships with internal and external stakeholders, including technology teams, compliance, audit, and business units.
  • Ensure effective communication and collaboration with stakeholders to meet business needs and expectations.

Required qualification, capabilities and skills

  • Bachelor's Degree with 8+ Years of Experience in a Bank/ Operations / Finance. 5+ years of Team handling experience.
  • Good Communication skills - both written and verbal Good Interpersonal Skills
  • Proven experience in reconciliation services or a related field, with a strong understanding of reconciliation processes and best practices.
  • Experience in identifying and implementing automation opportunities, with a basic understanding of RPA and/or any other automation tool.
  • Excellent people management and leadership skills, with a track record of leading and developing high-performing teams.
  • Strong analytical and problem-solving abilities, with attention to detail.
  • Effective communication and interpersonal skills, with the ability to build relationships and influence stakeholders at all levels.
  • Ability to work in a fast-paced, dynamic environment and manage multiple priorities.
  • Exposure in change and transformation initiatives / mindset
  • Must be open to work in evening shift.

Preferred qualifications, capabilities and skills

  • Prior experience working in a financial services or banking environment.
  • Knowledge of relevant regulatory requirements and industry standards.
  • Experience with reconciliation tools and software.