The Manager will be expected to foster an environment of high performance, outstanding professionalism, and alignment with the “swamp” DNA.
As a Sales Operations Manager in JFrog, you will...- Strategically lead and develop the EMEA team (Oder Management and Field Ops) and create a collaborative and high-performing team culture.
- Be a central part of the recruitment processes – hiring, onboarding ,training and mentoring.
- Take part in onboarding and training new sales AM's , AE's and Sales Ops.
- Implement and adhere to global Quote-to-Order standards, emphasizing KPI-driven excellence in SLAs, timeliness, accuracy, process consistency, and output quality.
- Drive quoting process efficiency by collaborating closely with Sales teams, providing specialized Sales Operations support for complex pricing adjustments, modifications, and strategic deal structuring and managing the order fulfillment process.
- Proactively identify opportunities for sales process improvement.
- Work closely with sales management to evaluate the sales processes, solve bottlenecks and inconsistencies, and prioritize opportunities for improvement.
- Ensure compliance with required standards for maintaining CRM data
To be a Sales Operations Manager in JFrog you need...- At least 7 years' of proven track record of successfully managing high-performing teams, with direct experience leading and developing professional performances.
- 10+ years of technology company experience - software subscriptions and licensing experience strongly preferred.
- Demonstrating expertise in talent development, performance optimization, and strategic team leadership, with proficiency in sales operations, team management, quote-to-cash processes, order management, process optimization, reporting and dashboards
- The ability to understand high-level sales strategies and business models and translate them into system and process requirements, and ensure local execution and business impact.
- A strong working knowledge of CPQ and CRM systems, best practices, and processes.
- Proficient in advanced Excel functions for data analysis and reporting.
- Strong verbal and written communication abilities.