IBM Service Sales Representative 

Israel, North District, Misgav Regional Council 

336881814

A Services Sales Representative is responsible for generating and closing sales by providing exceptional customer service. This role requires a deep understanding of our company’s products and services, strong communication skills, and the ability to build lasting relationships with clients. The ideal candidate will be a motivated self-starter with a passion for helping others.

Key Responsibilities

• Prospecting and lead generation: Identifying potential clients through various channels, such as networking, cold calling, and email marketing.
• Needs assessment: Conducting thorough needs assessments to understand clients’ unique requirements and pain points.
• Solution selling: Developing and presenting tailored solutions that address clients’ specific needs.
• Relationship building: Building and maintaining strong relationships with clients to foster trust and loyalty.
• Sales cycle management: Managing the entire sales cycle from initial contact to closing the deal.
• Customer satisfaction: Ensuring high levels of customer satisfaction by providing exceptional service throughout the sales process and beyond.
• Sales reporting: Tracking sales activities and performance metrics, and providing regular reports to management.
• Work collaboratively with cross-functional teams, including technical experts, marketing, and customer support, to deliver a seamless customer experience throughout the sales process.

Required Technical and Professional Expertise

• Proven experience in sales, preferably in a service-oriented industry.
• Bachelor’s degree in computer science, Information Technology, Business management, or a related field.
• Excellent communication and interpersonal skills.
• Strong presentation and negotiation skills.
• Ability to build rapport and trust with clients.
• Proficient in using CRM software and other sales tools.
• Strong organizational and time management skills.
• A results-oriented mindset and a passion for sales.

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