Provide end-to-end renewal overconsumption support; maintain knowledge of entitlement metrics, contract entitlement specifics and the SAP product portfolio, and support the field on transactional steps related to overconsumption lead execution.
Leverage internal SAP networks to navigate across functional areas and regions.
Possess knowledge of SAP Cloud Terms and Conditions.
Understand and support methods to support the field and the customer in understanding usage entitlements.
Knowledgeable in commercial metrics and forecasting principles.
Experience & Language Requirements
Experience in a business operations role with ability to influence different stakeholders using strong relationship and communication skills
Cloud subscription contract management experience
Proven record to meet or exceed pipeline creation goals and follow up on the execution.
Ability to work through multiple SAP commercial software systems.
Strong analytical skills with proficiency in excel and any other reporting tools
Proven ability to organize and prioritize tasks while being process oriented.
Communicate clearly both orally and in written form and proven ability to build strong relationships.
Education
Bachelor’s Degree or equivalent comparable experience