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SAP Customer Renewal Executive 
Malaysia, Kuala Lumpur 
333439370

12.08.2024

Overconsumption Execution Tasks:

  • Provide end-to-end renewal overconsumption support; maintain knowledge of entitlement metrics, contract entitlement specifics and the SAP product portfolio, and support the field on transactional steps related to overconsumption lead execution.
  • Leverage internal SAP networks to navigate across functional areas and regions.
  • Possess knowledge of SAP Cloud Terms and Conditions.
  • Understand and support methods to support the field and the customer in understanding usage entitlements.
  • Knowledgeable in commercial metrics and forecasting principles.

Experience & Language Requirements

  • Experience in a business operations role with ability to influence different stakeholders using strong relationship and communication skills
  • Cloud subscription contract management experience
  • Proven record to meet or exceed pipeline creation goals and follow up on the execution.
  • Ability to work through multiple SAP commercial software systems.
  • Strong analytical skills with proficiency in excel and any other reporting tools
  • Proven ability to organize and prioritize tasks while being process oriented.
  • Communicate clearly both orally and in written form and proven ability to build strong relationships.

Education

  • Bachelor’s Degree or equivalent comparable experience

Professional Training & Certification

  • None required