Role Description:
The Process Deployment Manager will have 3 main responsibilities:
- Manage and engage a team of (senior) process specialists
- Deploy, define and deliver meaningful and impactful process improvements and innovation to enable a range of teams to work efficiently within a higher regulated and compliance landscape
- Function as the bridge between different teams and departments to capture, size and prioritise process feedback and collaborate to finding suiting solutions for the prioritised items
People management
- Build, sustain and engage your team members
- Coach and mentor team members to grow their capabilities and career
- Collaborate with the larger team to establish and drive team foundations to elevate the total team to a higher level
- Work together with other craft leads in the organization to continuously align and improve the Operational Excellence craft
- Optimize resource allocation towards key priorities within the team (e.g. process improvement, process (re-)design), ensuring process deployment is considered across all activities we do
Team delivery
- Translate and deploy high level processes into detailed process guidelines in collaboration with various change/implementation teams
- Support teams across the organization in knowing how to operationalize process and product changes
- Capture feedback from operational teams and review, size and prioritize these in collaboration with your team and other key stakeholders
- Ensure that operational feasibility is factored in into every process change we make
- Proactively starts initiatives to increase efficiency and effectiveness through processes, automation and systems
- Understand business needs and drive change accordingly, taking ownership of removing any blocks that slow down progress and innovation
- Work with various stakeholders to define and execute a prioritized backlog of tasks and projects
- Very strong communication, networking and influencing skills, effectively communicate in front of small audiences and ability to influence in 1:1
- Outstanding project management and organisational skills, able to drive transformational project with large cross-functional; impact on the organization
- Managerial and leadership experience: Able to lead and inspire medium size team, including senior specialists
- Strong problem solving abilities, including strong familiarity with deal structuring, negotiation and contracting processes
- Proactive in taking ownership
- Stimulates team work, within and outside of own team
- Commercially minded and result driven
Booking.com’s Total Rewards Philosophy is not only about compensation but also about benefits. We offer a competitive , as well unique-to-Booking.com benefits which include:
Annual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, and care leave
Hybrid working including flexible working arrangements, and up to 20 days per year working from abroad (home country)
Industry leading product discounts - up to 1400 per year - for yourself, including automatic Genius Level 3 status and Booking.com wallet credit
Application Process:
This section should provide:
Let’s go places together:
This role does not come with relocation assistance.
Pre-Employment Screening
If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.
