Nvidia Senior Customer Program Manager 

Taiwan, Taipei 

321192078

What you will be doing:

• You will lead core support teams and drive overall execution of program from development to production lifecycle.

• Begin with kick off meeting that outlines the dependencies, expectations, schedules, critical paths, design review process, key features, production deployment deliverables, and any other requirements once a design is awarded.

• Execute to the plan by collecting necessary data, prioritizing issues, track overall progress from software and hardware standpoint, and drive issues to closure in a timely manner.

• Provide clear communication on issue status to customer and internal teams which includes Executive and Management teams.

• Raise visibility and urgency on customer production impacting issues when necessary.

• Organize and lead technicalengagements/discussionswith engineering teams.

• Exhibit horizontal leadership across functional teams around the globe as well as managing escalations through internal and external paths.

• Close engagement with teams that include Hardware, Software, Operations, Business, Quality, Sales, and Product Teams.

• Provide post-production support as Sustaining technical contact window to ensure proper guidance is provided to drive closure on quality issues.

• Develop a close working relationship with customer development teams so they are the first point of contact and assist in brainstorming solutions to issues.

What we need to see:

• At least 12+ years of experience in a high-tech electronics or semiconductor industry with a focus on program/project management withstrategic customers.

• Excellence in communication and organizational skills.

• Strong customer and technical savvy as well as excel in horizonal leadership acrossmultiple/global/internalfunctional teams.

• Strong technical background and experience working with partners in an OEM and ODM ecosystem.

• BS/MS Engineering or Computer Science preferred.