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Sisense Support Specialist 
Israel, Tel Aviv District, Tel Aviv-Yafo 
320880804

24.06.2024

You’ll be surrounded by a team that loves what they do and is passionate about being a market leader in BI.

HOW YOU’LL RAMP:

By Day 30...

  • You will learn about the Sisense product.
  • You will have built relationships with people in the team and other departments such as HR and R&D with whom you will have constant contact.
  • You will have a strong understanding of the business needs and you’ll create a plan for your day-to-day work.

Day 60...

  • You will have a full understanding of the role and the responsibilities it holds.
  • You will learn the variety of services provided to people across the company.
  • You will start work with the global IT department on different projects.

Day 90...

  • You will be able to work independently on your day-to-day responsibilities.
  • You will take an active part in the department’s ongoing projects.
  • You will work with people across the company and provide full support on a variety of subjects.

WHAT YOU’VE ACCOMPLISHED… SO FAR:

  • Proven experience in end-user computing, laptop management, and endpoint configurations.
  • Strong understanding of ITIL processes and best practices.
  • Proficient in using Onelogn, Google, and IDP-related services.
  • Bachelor's degree in Information Technology, Computer Science, or a related field (Not mandatory).
  • Proficient in using Intune and Kandjii for device management.
  • Familiarity with network protocols, security, and troubleshooting.
  • Excellent problem-solving and communication skills.
  • Ability to prioritize and manage multiple tasks in a fast-paced environment.
  • Relevant certifications (e.g., Microsoft Certified: Modern Desktop Administrator Associate) are a plus.