Sisense Support Specialist 

Israel, Tel Aviv District, Tel Aviv-Yafo 

320880804

You’ll be surrounded by a team that loves what they do and is passionate about being a market leader in BI.

HOW YOU’LL RAMP:

By Day 30...

• You will learn about the Sisense product.
• You will have built relationships with people in the team and other departments such as HR and R&D with whom you will have constant contact.
• You will have a strong understanding of the business needs and you’ll create a plan for your day-to-day work.

Day 60...

• You will have a full understanding of the role and the responsibilities it holds.
• You will learn the variety of services provided to people across the company.
• You will start work with the global IT department on different projects.

Day 90...

• You will be able to work independently on your day-to-day responsibilities.
• You will take an active part in the department’s ongoing projects.
• You will work with people across the company and provide full support on a variety of subjects.

WHAT YOU’VE ACCOMPLISHED… SO FAR:

• Proven experience in end-user computing, laptop management, and endpoint configurations.
• Strong understanding of ITIL processes and best practices.
• Proficient in using Onelogn, Google, and IDP-related services.
• Bachelor's degree in Information Technology, Computer Science, or a related field (Not mandatory).
• Proficient in using Intune and Kandjii for device management.
• Familiarity with network protocols, security, and troubleshooting.
• Excellent problem-solving and communication skills.
• Ability to prioritize and manage multiple tasks in a fast-paced environment.
• Relevant certifications (e.g., Microsoft Certified: Modern Desktop Administrator Associate) are a plus.