EY Service design-Senior 

India, Karnataka, Bengaluru 

318297067

Key responsibilities:

• Be the go-to person for service design related questions/advice
• Create design pitches, PoVs centered around innovation/ design thinking/ UX/ service design/ design research
• Own effort estimates for own competency
• Be accountable for delivering world-class thinking, presentations and meaningful innovation across brands, products, services, and experiences
• Project manage service design/research/strategy projects – and be the ultimate process owner when re-imagining, re-thinking and providing service design recommendation
• Lead execution of projects in hands-on manner
• Manage client visits and present design-led pov independently
• Prepare design thinking workshop frameworks & facilitate co-ideation sessions
• Initiate activities to develop the studio
• Foresee and proactively deal with challenges in projects
• Run projects and take ownership of project deliverables
• Understand how your communication impacts others
• Support development of others
• Challenge and inspire community
• Demonstrate greater self-reflection and self-awareness
• Involve self in development of the studio
  

Who you’ll be:

• A skilled service designer with 5+ years of relevant design experience
• Designer with experience using concepts, methods, process, tools, and tech in pursuit of great service design
• Outgoing, results-oriented, motivated, and naturally collaborative
• Possess exceptional verbal, written, visual communication, and facilitation skills in English
• An individual with ability to self-reflect on their skill development – aware of what they know and can apply, and recognize where they have gaps that learning needs to focus on
• Owner of a fantastic portfolio you can share.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.