As Transactions Specialist III, you will be responsible for the Data Services or Payee Name/Positive Pay function within Disbursement Operations. You are responsible for daily transactions and its completion with 100% accuracy. Must meet the daily required SLA and target productivity. A quick learner and understands the flow of transaction processing in Disbursement Operations. Escalate matters when things are out of your scope.
Job responsibilities:
- Process all client’s requests
- Sets up/Modify customer’s account
- Pull checks as per clients request
- Process paid image exceptions against customer supplied payee name information
- Examine all exceptions are and either accepted (accurate) or rejected (the name on the check that does not match the customer supplied information)
- Scrutinize reponsibily of captured (in check processing) micr line information against customer supplied information utilizing an account level printout and the check image (Ivault)
- Perform cross processing within the function
- Work as part of a team and will be assigned individual responsibilities within that team.
- Contribute to meeting the team's goals and be a team player
- Make judgment calls regarding routine duties but refer non-routine situations to supervisors
Required qualifications, capabilities, and skills:
- Strong Microsoft Excel skills
- Comprehend and communicate in English and translate
- Compare and verify data capture and data represented on screen
- Determine customer payment intentions when faced with varying information
- Stay focused during repetitive tasks
- Follow prescribed procedures. Flexible to learn new duties.
- Utilize data entry skills in various types of situations presented on a screen, including keying from machine written information, handwritten information.
- Work under pressure to meet deadlines and productivity/quality
- During peak volume periods and based on other business needs, additional hours working hours may be rendered.
Preferred qualifications, capabilities, and skills:
- Bachelor’s degree in Finance and Accounting preferred
- Automation knowledge including Alteryx and UI Path is a plus