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Tesla Transportation Operations Workplace 
United States, California, Fremont 
310904952

11.04.2025
What to Expect
As Transportation Operations, you will support the Transportation team as a whole, including programs, projects, Jira tickets, employee engagement, outreach, reporting, etc. This role will require great attention to detail and the ability to communicate effectively across various organizational levels. You will be expected to both challenge and be challenged in this role to foster an environment of change and innovation. Expect a lot of cross-functional collaboration amongst the shuttle, valet, parking and commuter benefits program managers. To be successful, you will need a strong ability in all Microsoft Suits, including the skillset to analyze data, find trends and create concrete ways of improvement.
What You’ll Do
  • Data Summarizing: Gather and analyze data from multiple sources (e.g., shuttle app, parking occupancy, commuter benefit usage, Jira tickets, HR round tables) to identify trends and recommend transportation process improvements
  • Employee Engagement: Organize and manage quarterly Transportation events and maintain effective communication to promote engagement and awareness
  • Employee Feedback: Monitor Jira tickets daily, respond to inquiries, and escalate or resolve issues by coordinating with relevant stakeholders to ensure excellent employee support
  • On-Site Support: Provide in-person desk coverage for shuttle, parking, and transportation inquiries, especially when field staff are unavailable
  • SharePoint Management: Oversee and update Transportation’s SharePoint site monthly in collaboration with the internal content team to ensure current and relevant information is available
  • Cross-Functional Collaboration: Support program managers on ongoing transportation initiatives and contribute to broader events like new hire onboarding and appreciation events
What You’ll Bring
  • Strong analytical skills to collect, interpret, and act on data from diverse transportation-related sources
  • Experience in planning and executing employee events with a focus on engagement and internal branding
  • Excellent written and verbal communication skills for clear and effective messaging across multiple channels and audiences
  • Customer service mindset with the ability to handle ticketing systems and resolve inquiries in a timely, professional manner
  • Proficiency in content management systems (like SharePoint), including updating graphics and maintaining accuracy of online resources
  • Proven ability to work cross-functionally and support multiple stakeholders and initiatives across departments