Cellebrite Marketing Operations Specialist 

United States, District of Columbia 

310679019

Responsibilities

• SFDC & SFMC Expertise: We’re a lean team and everyone on the team pitches in to help with troubleshooting, solution design, and hands on keys work in SFMC.
• Growth Management: Under the guidance of the Ops lead, continually monitor and optimize our lead and growth management flow, including scoring, enrichment, and other operational processes.
• System Design: We have a robust tech stack, and you’ll need a strong understanding of how tools work together to ensure we make changes that don’t have unintended downstream impacts.
• Campaign Design: Partner with demand gen stakeholders to ensure marketing campaigns are built and executed within best practice, ensuring we can measure and report out on business outcomes.
• Troubleshooting: General management and troubleshooting within SFMC and across our greater tech stack.
• Measures: Ensure that every relevant marketing activity is consistently and reliably tracked and measured.
• Stakeholders: Develop key processes, documentation and provide any required training as it relates to the business processes and workflows to ensure proper usage and organizational efficiency and effectiveness.
• Work Management: Maintain our current processes and continuously approve our daily work request management in Monday.com.

• Bachelor's degree in Marketing, Business, Computer Science, or a related field with 3-5 years in marketing technology, ideally in a SaaS environment.
• Proficiency with Salesforce, SFMC, 6sense, Monday.com, and SQL ideal.
• Experience planning and executing end-to-end tests.
• Experience planning, designing, and translating business processes into system requirements, with a creative approach to problem-solving.
• Ability to conceptualize and document complex business requirements, campaign structures, and data flow between automation platforms & CRM/system integrators.
• Experience with and understanding of legal requirements surrounding global consumer data and privacy legislation.
• Ability to work in a fast-paced environment, which often requires the ability to effectively stakeholder while managing multiple projects and priorities.
• Ability to identify and handle issues proactively and decisively with limited direction and oversight while also communicating consistently to executive leadership.
• Outstanding analytical, interpersonal and communication skills. Ability to articulate technical concepts to a wide range of constituents in a relatable and understandable manner
• Affinity for teamwork-oriented culture and demonstrated willingness to roll up sleeves.
• This is a REMOTE position, there may be 20% travel.