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As a budding team, you will be part of shaping the direction of design in TLS and making a mark on highly valued and anticipated solutions.
Your Role and Responsibilities:
• Translate Insights into Designs: Convert actionable insights from the design research team into low and high-fidelity mock-ups, patterns, prototypes, and development-ready specifications.
• Work closely with stakeholders, design professionals, and others in a cross-functional team to define requirements and develop the solutions for IBM clients
• Assist with user research, integrating findings with business requirements to transform the user’s mental model into the user interface or experience
• Communicate the intended experience through artifacts such as concept maps and models, storyboards, mockups, wireframes, taxonomies, workflows and design specifications
• Clearly document designs for development implementation
• Utilize various cognitive techniques to evaluate user interfaces with end users to refine the UI to ensure it complements the user’s task, environment, profile and needs
• Promote user centered design principles and best practice across the organization.
Please, note that this position requires working on US shifts!
Required Technical and Professional Expertise
• Education or experience in UX design
• Portfolio of recent and relevant examples of hands-on experience in digital UX design projects
• Experience developing user requirements, user scenario’s, user stories, etc.
• Proficiency in design and prototyping tools such as Sketch, Figma, Adobe XD, or similar
• Excellent communicator with strong interpersonal skills, confident working within a cross-functional team and various levels
• Interest in areas such as customer service, product and service design, and AI
Preferred Technical and Professional Expertise
• Experience with Enterprise Design Thinking by IBM and workshop facilitation and coaching
• Candidates for this role should excel at advocating for the user, while communicating ideas and experiences to a wide variety of audiences
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