Collaborating with design teams, SMEs and users to use a design-thinking methodology to co-create the target state client and internal commercial banking experience (incl. op. model, capabilities, business architecture, etc.); responsible for translating design into discrete and well scoped initiatives with robust business cases and OKRs to track impact
Partner closely with cross-functional stakeholders across the Commercial Bank & Corporate Investment Bank to align on roadmap prioritization and technology approach
Analyze business requirements, user needs, and understand partner systems in order to draft user stories and business requirements documents (BRDs)
Conduct quantitative analysis across large data sets to inform design, track usage and adoption and get deep on domain
Partnering with Tech and Design partners to help lead the agile release approach, including discovery, design and user research as well as to create wireframes/mocks.
Researching and applying an understanding of innovation in financial services and emerging technologies (e.g., machine learning, blockchain, robotics process automation) to reimagine the future of commercial banking
Supports the development of our product strategy and roadmap
Collects and analyzes metrics on product performance to inform decision-making
Contributes to solution discovery through collaboration with cross-functional teams to identify potential solutions that address user needs and align with business goals
Participates in product planning sessions, contributes ideas and insights, and assists in the execution of product initiatives, ensuring timely and successful product launches
Collaborates with the product manager to engage stakeholders and define user workflows, requirements, stories, and customer value
Required qualifications, capabilities, and skills
Bachelor’s degree from a top tier program required
Minimum 7+ years of experience at a top-tier management consulting, tech firm or startup in product management or business analysis for a software development product.
Understanding and knowledge of design and software development processes, with exposure to agile
Ability to write effective user stories that are development ready
Experience developing, tracking and measuring OKRs and outcomes
Understand basic technology concepts (APIs, User Acceptance Testing, entitlements/credentials, etc.)
Previous experience and proven success with digital transformation implementations (journey design, prototyping to scale), and tech innovation initiatives with a strong interest in operating model design and / or business strategy
Strong verbal/presentation and written communications skills