EY Candidate Engagement Specialist - Experienced Hire Northern 

United Kingdom, Northern Ireland, Belfast 

30808082

Level – L2 Senior Associate
Hybrid – currently a minimum one day per week in the office

You’ll spend a lot of time working on CRM (candidate relationship management) systems – a love of tech is key. This isn’t sourcing and filtering – it’s analysing how candidates are interacting with our content, finding out the most engaging routes into our communities and delving into data to establish candidate personas. The following will be part of your key responsibilities:

• Support the consistent and high-quality communication with our online communities
• Become a trusted advisor, advising key stakeholders on our engagement offering and reporting to our key stakeholder groups on a weekly and monthly basis across all service lines
• Design Candidate Relationship Management (CRM) workflows using Visio and implement these journeys using the automation available in our CRM
• Review current automation, streamline where necessary and make recommendations on best practise for our recruitment and sourcing teams
• Replicate candidate nurture in our ATS working in collaboration with our Sourcing teams to maximise talent pools across our tech stack
• Drive the adoption of new technology, reporting on metrics and successes and challenging processes to promote best practice
• Be a technical superuser across our ATS (SuccessFactors) and CRM (Beamery), troubleshooting where needed for the wider team

Experience Sought:
The following experience is essential for the role:

• Demonstrable track record as a subject matter expert in ATS/CRM technology including back-end functionality
• Highly proficient in Excel, PowerPoint in Visio
• Competent in utilising automation in talent technology
• Project management exposure with extensive reporting experience and a data led mindset
• Track record of providing creative technical solutions to recruitment challenges
• Team player and ability to build strong relationships with new people