Citi Group Product Specialist 

United States, Missouri, O’Fallon 

305914420

Responsibilities:

• Independently respond timely all sales support requests and other inquiries that come to the general email box from our sales partners.
• Resolves problems that require investigation or research.
• Daily interaction with sales and/or managers to seek approvals on actions.
• Aids in maintaining department procedures, job aids and training material.
• Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets, by driving compliance with applicable laws, rules, and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing, and reporting control issues with transparency.

Qualifications:

• 2-4 years of relevant experience.
• Experience within customer service, call center, or retail preferred.
• Input, retrieve, update, and store data in all appropriate systems.
• Strong communication skills, written and verbal (interact with various levels within the organization).
• Team player, self-motivated, strong initiative & results oriented.

• Understanding and ability to utilize various software independently; Word, Excel, Outlook, etc.

• Consistently demonstrates clear and concise written and verbal communication.
• Ability to work unsupervised and adjust priorities quickly as circumstances dictate

Education:

• High School diploma or equivalent

Anticipated Posting Close Date:

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