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Bank Of America Product Specialist 
United States, North Carolina, Charlotte 
10455633

06.09.2024


Provides analytic support for a specific set of products in GCSBB. May be responsible for performing routine research, planning and follow up. Competencies required include market analysis/research focus, in-depth knowledge of products, a Bachelor's degree, and 1 to 3 years related experience.

Required skills:

  • 2+ years of experience with mortgage pricing
  • Comfortable working over the phone in a customer service environment
  • Organizational and problem resolution skills
  • Accustomed to multi-tasking and time management
  • Strong verbal and written communications skills
  • Proficient in Microsoft Office suite--especially Word, Excel, and Access
  • Excellent customer service skills
  • Ability to continuously learn and adapt

Desired skills:

  • Bachelors degree or equivalent experience preferred
  • Familiar with: Microsoft Office Suite, SQL-Plex, iFulfill, Sharepoint , Document Management Portal, Remedy Incident Management, Solution Center

Skills:

  • Attention to Detail
  • Collaboration
  • Oral Communication
  • Written Communication
  • Problem Solving
  • Quality Assurance
  • Critical Thinking
  • Reporting
  • Strategic Thinking
  • Process management
1st shift (United States of America)