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Responsibilities
Support monitoring and reporting around key topics and event-based moments through social listening, media, and stakeholder analysis methodologies
Develop research agendas and measurement approaches in partnership with EA teams to inform business action
Leverage and integrate primary research and media monitoring to produce ad hoc and recurring reports for leadership
Distill complex data into simple KPIs, data visualizations, dashboards, or scorecards
Spot and propose opportunities to bring deeper intelligence to the team around key audiences, issues, or the competitive landscape
Maintain knowledge of industry trends related to market and media research methodologies
Leverage tools such as Brandwatch, Tableau, MRI, and Mintel
Basic Qualifications
At least 3 years of experience in an insights and analytics function, market research, or management consulting environment or any combination of the three
At least 2 years using media monitoring and social listening tools
Preferred Qualifications
At least 2 years of experience using boolean search and query building
At least 2 years of guiding others through quantitative and qualitative research methodologies
At least 1 year of experience executing strategic research and/or measurement initiatives
. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
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