Capital One Manager - Market Research & Intelligence 

United States, Virginia, Arlington 

248368350

Center 1 (19052), United States of America, McLean, Virginia Manager - Market Research & Intelligence

Responsibilities

• Lead issues monitoring and reporting around key topics and event-based moments through social listening, media, and stakeholder analysis methodologies

• Develop research agendas and measurement approaches in partnership with EA teams to inform business action

• Oversee the full life-cycle of a research project, including managing analysts and partnering with research vendors

• Leverage and integrate primary research and media monitoring to produce ad hoc and recurring reports for leadership

• Distill complex data into simple KPIs, data visualizations, dashboards, or scorecards

• Spot and propose opportunities to bring deeper intelligence to the team around key audiences, issues, or the competitive landscape

• Maintain knowledge of industry trends related to market and media research methodologies

• Leverage tools such as Brandwatch, Tableau, YouGov, MRI, and Mintel

Basic Qualifications

• High School Diploma, GED or equivalent certification

• At least 5 years of experience in an insights and analytics function, market research, or management consulting environment or any combination of the three

• At least 5 years of public affairs and crisis/issues management experience

• At least 3 years using media monitoring and social listening tools

• At least 1 year of people leadership experience

Preferred Qualifications

• At least 2 years of experience using boolean search and query building

• At least 2 years of people leadership experience

• At least 2 years of guiding others through quantitative and qualitative research methodologies

• Robust understanding of the policy, regulatory and issues management space

New York City (Hybrid On-Site): $147,800 - $168,700 for Manager, Market ResearchThis role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.